Privacy Policy and Terms & Conditions

Welcome to Monic Uniq. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website or services.

1. BUSINESS INFORMATION

Brand Name: Monic Uniq
Nature of Business: Sale of cosmetic and skincare products
Country of Operation: India

Further details are available on our website.

2. ELIGIBILITY TO USE

By using this website, you confirm that:

You are at least 18 years of age
You are legally capable of entering into a binding contract under Indian law
Information provided by you is true and accurate

3. PRODUCTS & USE DISCLAIMER (COSMETICS-SPECIFIC)

All products sold by Monic Uniq are cosmetic products for external use only.
Results may vary depending on individual skin type, condition, lifestyle, and usage.
We strongly recommend conducting a patch test before first use.
Discontinue use immediately if irritation or discomfort occurs and consult a dermatologist if required.

Monic Uniq shall not be liable for adverse reactions caused due to individual skin sensitivities, misuse, overuse, or failure to follow product instructions.

4. PRODUCT INFORMATION & AVAILABILITY

We strive to display product details, ingredients, and images as accurately as possible.
Minor variations in color, texture, or fragrance may occur due to natural ingredients and shall not be considered a defect.
Product availability is subject to change without prior notice.

5. PRICING & PAYMENTS

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Prices may change at our discretion without prior notice.
Payments must be made through authorized payment gateways available on the website.
Monic Uniq does not store sensitive payment information.

6. ORDERS & CANCELLATION

Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraud.
Orders cannot be cancelled once dispatched.
Cancellation requests prior to dispatch may be considered on a best-effort basis.

7. SHIPPING & DELIVERY

We offer delivery across India through third-party logistics partners.
Delivery timelines are estimates and may vary due to location or unforeseen circumstances.
Monic Uniq shall not be liable for delays caused by courier partners, force majeure events, or incorrect address details provided by the customer.

8. RETURNS, REFUNDS & REPLACEMENTS

Returns, refunds, and replacements are governed by our Return, Refund & Replacement Policy, which forms an integral part of these Terms.

Due to the hygienic and consumable nature of cosmetic products:

Opened or used products are non-returnable, except in cases of damage, defect, or incorrect delivery, as required under applicable law.

Customers are advised to review the full policy available on our website before making a purchase.

9. INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, product names, designs, and graphics, is the intellectual property of Monic Uniq.
Unauthorized use, reproduction, or distribution is strictly prohibited.

10. USER CONDUCT

You agree not to:

Use the website for unlawful purposes
Attempt to breach website security
Upload false, misleading, or defamatory content
Interfere with website functionality

We reserve the right to restrict or terminate access for violations.

11. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law:

Monic Uniq’s total liability shall be limited to the purchase value of the product giving rise to the claim.
We shall not be liable for indirect, incidental, consequential, or special damages.

Nothing in these Terms limits statutory consumer rights under Indian law.

12. FORCE MAJEURE

Monic Uniq shall not be liable for failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, or logistics disruptions.

13. PRIVACY & DATA PROTECTION

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal data.

By using this website, you consent to data processing as outlined in the Privacy Policy.

14. GRIEVANCE REDRESSAL MECHANISM

In accordance with the Consumer Protection (E-Commerce) Rules, 2020:

Grievance Officer
Name: [Insert Name]
Email: [email protected]
Address: [Registered Business Address]

Complaints will be acknowledged within 48 hours and resolved within one month.

15. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts of [Your City, State, India].

16. MODIFICATIONS TO TERMS

Monic Uniq reserves the right to modify or update these Terms at any time.
Changes will be effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of updated Terms.

17. CONTACT INFORMATION

For questions, concerns, or support, please contact us through the details provided on our Contact Us page.